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| The quickest way to obtain technical support is to open a ticket from your control panel. |
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Domain Name Transfers
In order to have have your domain name point to our servers, you must follow these simple transfer instructions. if your registrar is network solutions, please follow the first set of instructions. if your registrar is anyone else please follow the second set of instructions. Once modifications are made, they take 24-72 hours to take effect. During your wait, you can access your site on the web through your ip address.
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| 1. Network Solutions Transfer |
1. go to nsi.com
2. click on the "make changes" link in blue at the top
3. under Advanced Users --> choose "go to forms"
4. click the service agreement link
5. enter your email address and the domain you wish to alter --> hit enter
6. change the Technical contact to: NMT81
7. Under the Name Server information enter the following:
Primary Name Server: refer to welcome letter (specified there)
Secondary Name Server: refer to welcome letter (specified there)
8. hit the button to "submit this form"
9. an email for will be sent to the email address you specified
10. copy and paste the contents of the email into a new email and send it to: hostmaster@networksolutions.com
11. you will recieve an auto reply with a tracking #
12. after it has been reviewed they will email you again, and they will want you to reply follow some simple instructions in the body of the email. This tells them that you accept the changes.
13. you will be sent a confirmation email when the modifications have been accepted.
14. Once this has been done, your name will be transferred within 24-72 hours. |
| 2. Other Registrar Transfer |
1. go to your registrars website (bulkregister.com, register.com, etc.)
2. log into your domain account and go to the DNS section
3. here you want to update the name server info
4. you want to enter our name server information:
Primary Name Server: refer to welcome letter (specified there) Secondary Name Server: refer to welcome letter (specified there)
then exit and save the new information. This change will take 24-72 hours and your name will then point to our servers. |
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